After Sales Service

After Sales Service is an important factor in overall client satisfaction. Lichtvision educates your sales and support staff in all aspects of the technology incorporated in your product. And takes it a step further: We provide the answers to questions end-users of the product have yet to ask. What problems may arise in use? How can they be avoided? What are the alternatives? The workarounds? By providing this important knowledge, Lichtvision paves the way for professional product support.

In the same way we help sales and marketing, we train the employees on the production line in the use of dedicated testing and diagnostic equipment. Lichtvision interprets the test results and explains which interface and connections are used. Simply put: We insure the internal quality control our clients use is sufficient to insure long-term, sustainable product service.